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FAQ
How often should my furnace be cleaned and inspected?
How often should my air ducts be cleaned?
How often should I have my clothes dryer vent cleaned?
How often should my chimney be cleaned?
Does it really matter if my Heating and Air Conditioning
System is dirty or not?
Will you have all the necessary equipment to properly clean
my HVAC system when you arrive?
Will I have to wait around all day for you to show up?
Will there be any hidden charges?
Do you put tarps down?
Do you need to remove the registers (grates)?
Do you cover the registers?
How long has your company been in business?
Is my house going to get dusty?
How often should my furnace be
cleaned and inspected?
Both the Environmental Pollution Agency (EPA) and your
furnace manufacturer recommend having your furnace cleaned
and inspected annually. According to the EPA 'A buildup of
.042 inches of dirt on a heating or cooling coil can result
in a decrease in efficiency of 21%'.
How often should my air ducts be cleaned?
Neither the EPA nor the
Center for Disease Control (CDC) offer any guidelines as to
how often you should clean your air ducts. It is important
to consider that neither of these two agencies recommend how
often you should have your carpets, windows or furniture
cleaned either. An honest and ethical duct cleaner will help
you decide how often you should have your vents and coils
cleaned based on; household size, pets, environment and
individual health issues.
How often should I have my clothes dryer vent cleaned?
If you have a traditional
sheet-metal dryer exhaust vent, you should inspect it about
every 2-3 years depending on usage. If you have the cheap,
flexible, corrugated plastic vent tube, you should replace
it with metal duct work in an effort to prevent fires. The
outside vent should be cleaned every year.
How often should my chimney be
cleaned?
According to the National Fire Protection Association, you
should have your chimney swept at least once a year at the
beginning of the wood-burning season. The best and safest
way is to have a qualified chimney professional inspect your
chimney for damaged flue tiles, creosote build-up and proper
venting. They will be able to detect a build-up of creosote
in your flue and remove it. Burning your fireplace or wood
stove at the right temperatures will also help prevent
creosote from accumulating. When you burn fires at lower
temperatures, like when you partially close the damper
opening at night in order to make the fire last longer, it
allows creosote to form inside the chimney flue.
Does it
really matter if my Heating and Air Conditioning System is
dirty or not?
Dirt build-up cannot be prevented and must be removed. Dirty
inside a-coils filled with pet hair, construction debris and
grime will greatly increase energy costs. Dirty or damaged
fins on the outdoor condenser could be costing you money
too. A dirty, non-maintained, heating and air conditioning
system can easily increase electric costs by 20-30% annually
and cause early equipment failure. A dirty heating and
cooling system will also generate an average of $500 in
repair bills over the first 5 years and rapidly escalate as
time goes on. This is why ALL HEATING AND AIR CONDITIONING
MANUFACTURERS RECOMMEND ANNUAL MAINTENANCE.
Will you have all the necessary
equipment to properly clean my HVAC system when you arrive?
Each of our trucks have about $10,000 worth of equipment on
board. With our high powered vacuums mounted right on the
truck and our portable vacuum/brushes to take inside, we
will be able to tackle any size job and get it done right
the first time.
Will I have to wait around all day
for you to show up?
No. We schedule in 2 hour increments, and call when we are
on the way. In the rare occasion when we are running late,
you will know well in advance.
Will there be any hidden charges?
There are never any hidden charges. You will know what the
final price is before the air duct cleaning technician
arrives. In fact, you can make the check out before they
arrive because there will be no hidden charges and no tax!
The only exception would be if you wanted the technician to
do something additional like clean your chimney or dryer
vent.
Do you put tarps down?
Whenever we clean a fireplace we put down tarps to protect
your floors from soot. Although our air duct cleaning
technicians are very careful we still take the extra step of
putting down tarps, just as a precaution. when cleaning air
ducts this is generally an unnecessary step, but when asked
we will gladly oblige.
Do you
need to remove the registers (grates)?
No our air-wand that is used is about round and there is no
need, the volume of air used will be more that sufficient to
clean the branch line and the register while it is on the
wall.
Do you cover the registers?
No, we do not cover the registers, because this could cause
damage to them. With our high powered truck mounted vacuum,
we feel this is an unnecessary step. Using our air duct
cleaning methods, you will never need to worry about dust
being blown into the house.
How long has your company been in
business?
Duct Expert, LLC. has been in business for over 15 years. In
that time we have installed hundreds of furnaces and air
conditioners. In 2006 our company decided to provide air
duct cleaning services for our existing customers. Word
spread and we now service new customers also. It is our
hopes that they will be satisfied air duct cleaning
customers who will consider us for all their future HVAC
needs.
Is my house going to get dusty?
No, the vacuum remains inserted in the trunk-line throughout
the process so under normal circumstances that is avoided.
You should see just the opposite. Most people notice a
significant decrease in dust after their air ducts have been
cleaned.
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